Privacy policy

DUSK, legally operated by Dusk Studios, respects your privacy and is committed to handling your personal information responsibly.

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as your:

• Name
• Phone number
• Email address, when provided
• Billing and delivery address
• Order and purchase information
• Payment-related information
• Website usage and device information

We collect and use this information to process and deliver orders, communicate with customers, provide customer support, improve our website and services, prevent fraudulent activity, and meet applicable legal or business requirements.

Payments

DUSK currently accepts payment methods including Cash on Delivery (COD), eSewa, and bank payment/transfer, where available.

Payment processing may involve third-party payment providers. Their handling of your information may also be governed by their respective privacy policies.

Sharing of Information

We may share information when reasonably necessary with service providers involved in operating our business, including delivery partners, payment providers, website/e-commerce providers, and other service providers.

We do not sell your personal information.

Cookies & Website Data

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage, improve customer experience, and support relevant marketing or analytics features.

You may be able to manage cookies through your browser or available website settings.